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Terms and Conditions

TERMS AND CONDITIONS

Please read these terms and conditions carefully before using our website. By accessing or using the website, you agree to be bound by these terms and conditions. If you do not agree to these terms, please do not use this website.
Welcome to our website. This website is owned and operated by Pureflow Ltd. By using this website, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully. If you do not agree to these terms, you should not use this website.
  • Products and Services: Our website offers a variety of products and services for sale. These products and services are subject to availability and may be withdrawn at any time. We do our best to provide accurate product descriptions, pricing, and images.
  • Pricing and Payment: All prices on our website are in GBP and are inclusive of VAT, unless otherwise stated. We reserve the right to change prices without notice. Payment can be made using a variety of methods, including credit card, PayPal, bank transfer and Klarna. By placing an order on our website, you agree to pay the full amount due at the time of purchase.
  • Shipping and Delivery: We offer free shipping within the United Kingdom (UK mainland). Shipping costs may vary depending on the delivery location and method selected. Orders are typically processed within 1-2 business days and delivered within 5-7 business days. We are not responsible for any delays or issues with shipping carriers.
  • Returns and Refunds: We want you to be happy with your purchase. If you are not satisfied with your order, you may return it within 7 days for a refund or exchange if the product is eligible for return. Returns must be approved by our team and align with our Return Policy. Any purchases made through Klarna can be returned within 14 days. Please contact our customer service team for assistance with returns and refunds at [email protected].
  • Privacy Policy: We respect your privacy and are committed to protecting your personal information. Please review our Privacy Policy for more information on how we collect, use, and safeguard your data.
  • Disclaimer: We make every effort to ensure the accuracy and reliability of the information on our website. However, we do not guarantee that our website will be error-free or uninterrupted. We are not liable for any damages or losses resulting from the use of our website.
  • Changes to Terms and Conditions: We reserve the right to update or modify these terms and conditions at any time. Please review this page regularly for changes. Your continued use of our website constitutes acceptance of the updated terms.
If you have any questions or concerns about these terms and conditions, please contact us at [email protected] .
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